Privacy policy

1. Information We Collect
When you visit our site or make a purchase, we collect certain personal information required to process your order. This includes:
  • Contact Information: Name, email address, phone number, and billing/shipping address.
  • Order Details: Information about the specific custom products you purchase.
  • Device Information: IP address, browser type, and cookie data to improve your shopping experience.[1]

2. How We Use Your Information
We use your personal data to operate our business and fulfill your requests, specifically to:
  • Process your payments and arrange for shipping.
  • Provide you with order confirmations, tracking details, and customer support.
  • Screen orders for potential risk or fraud.

3. Sharing Your Information with Third Parties
We do not sell your personal data. However, we must share your information with trusted third-party service providers to successfully fulfill your orders:
  • Fulfillment Partners (Tapstitch): We share your name, shipping address, and product choices with our manufacturing partner, Tapstitch, so they can print and ship your custom items.
  • E-commerce Platform (shopify): Our store is hosted on this platform, which securely processes and stores your transaction data.
  • Payment Processors: Your payment information is processed securely through encrypted third-party gateways (such as Stripe or PayPal). We do not store your credit card details on our servers.

4. Data Retention
When you place an order through our website, we will maintain your order information for our records unless and until you ask us to delete this information.

5. Your Rights
Depending on your location (such as the UK, EU, or California), you may have the right to access the personal information we hold about you, to correct it, or to ask that your personal information be deleted. If you would like to exercise these rights, please contact us using the information below.

6. Contact Us
For more information about our privacy practices, or if you have questions, please contact us by email at phibyraphi@gmail.com